Question 1

How can I request a collaboration with FRAMES?

Accepted Answer

Please always send cooperation requests to us via email .
Be sure to include the following information:
– Links to your social media profiles
– a brief introduction
– your idea for collaboration
Our team reviews each request individually and will get back to you promptly.

Question 2

At which trade fairs are you represented?

Accepted Answer

We attend various equestrian and lifestyle events. You can find current dates on our event page in the shop.

Question 3

Can I meet you in person at trade fairs?

Accepted Answer

Yes! We look forward to every visit to our stand. There you can see our collection live, try it on, and often discover exclusive trade fair offers.

Question 4

Can I invite FRAMES to my tournament or event?

Accepted Answer

Yes, we are always happy to receive event inquiries! If you would like FRAMES to be represented at your tournament or event, please send us a short email with the following information:
– Name & date of the event – Location & type of event – Expected number of attendees – Links to your social media profiles – Contact person
Our team reviews each request individually and will get back to you. We welcome every opportunity to meet our community in person.

Question 5

Why can't I find some products in the online shop that I saw on TikTok?

Accepted Answer

Some of our styles are strictly limited and available exclusively at trade shows and select events . These pieces are intentionally not offered in our online shop and are only available on-site for a short time. On TikTok, we also share glimpses of prototypes, upcoming collections, and trade show exclusives that aren't always available online. To stay up-to-date, follow us on Instagram and TikTok or subscribe to our newsletter – we share all the latest information on drops, restocks, and limited releases.

Question 6

Will sold-out products become available again?

Accepted Answer

Some styles are reproduced, others remain exclusive and will not return. If you want to know if your favorite piece will be restocked, we recommend:
– subscribe to our newsletter – follow us on Instagram & TikTok
There we announce all restocks, limitations and information about upcoming drops.

Question 7

How do I find out about new drops and colors?

Accepted Answer

We announce all new colors, collections, and limited drops exclusively via our newsletter, Instagram, and TikTok. This way, you'll always be the first to get updates on new FRAMES looks.